"Dear Mark Miller, We have bought many cars from several dealerships. We arrived at Mark Miller at almost closing time after the car show. We owned a 2003 Forester and after going to the car show we were really interested in driving a Tribeca. It was cold windy and wet, when we walked in we were greeted by a young man Ty Sobol. He was very nice and let us test drive a few. We went back in and was offered by several of your employees something to drink. We didn?t really intend on buying a car that night but we loved the car and was treated so well, we ended up trading in our Forester which was in excellent shape and very low miles. We were offered a very fair price, and Pete Philbrook stayed even longer way past closing to help us out. We live in Pleasant Grove so we have always done our car buying in Utah County. It was well worth our time to make several trips up to Salt Lake to buy the car and the extended warranty. Thanks again to your GREAT salesman! Danny and Linda Lee"
Here are a few comments from our 1st Quarter 2008 Sales Surveys:
"Our salesperson, (Dawn Saak), was extremely patient." T.L. - Salt Lake City, Utah
"I was extremely impressed by the lack of pressure to buy. It was a great experience." J.B. - Park City, Utah
"Chet Schnedier, salesman, was a real pleasure to do business with." R.I. - Salt Lake City, Utah
"Glen Woodbury was very helpful, extremely competent, not at all pushy, and overall, a pleasure to do business with." B.P. - Big Piney, Wyoming
"My previous car was a Subaru, and the sole reason I bought my car, because of the good customer service I have received, when I serviced my car." F.N.
"I arrived with a pretty good idea of what I was going to purchase. Doug was a good listener and quickly tuned into the fact that I was not interested in "extras" and that I had already done my research. I made the purchase late in the day and had not totally expected to make the deal. dough was great in helping me move all my stuff form my old Outback and even crossed the street to purchase a wrench so we could attach my home built ski carrier to the roof-rack. (The shop had closed so no tools were available.) I was staying at a friends near Heber, having driven down from Jackson Hole and the trade and turnover went well. I purchased the Forester under the Subaru National Ski Patrol program and that eliminated the one thing I hate about car buying: Getting to a price." J.S. - Wilson, WY
"The staff was great! Very friendly, straight forward and made the transaction very easy!" R.G. - Salt Lake City, UT
"This is the fourth Subaru Forester I have leased from Carla York at Mark Miller Subaru. She is the consummate professional. I will continue to lease or buy all my vehicles from Carla and Mark Miller Subaru." L.S.
"I called Mark Miller to price a car that I had found on your internet site. I also called other dealers on the exact same car on their internet sites. I am a member of the National Ski Patrol so I was eligible for VIP program. Jeff Miller quoted me the best price over the phone and when I arrived at the dealership the quoted cost of the car and payment didn't change. He also turned us over to Todd Snow a sales associate. Todd was great to work with. I am very impressed with the honest manner in which our transaction was handled. I have been telling all of my fellow patrollers what a great experience we had. Also Mary was great to work with and went the extra mile for us with our lease, and best of all we LOVE OUR CAR!" M.C.
"Both the manager Glen, and Glen Woodbury both met and exceeded our expectations. We were concerned about the situation with our previous car, yet satisfied with the result. We will gladly be a return customer with Glen W.( he goes above and beyond) and the rest of Mark Miller. Kudos to the Service Dept., Kenny and the others for the great work. Thanks, Darren"
Here are a few comments from our 4th Quarter 2007 Sales Surveys:
"It was a great experience with no pressure from my salesman at any time. I will gladly refer my friends to Mark Miller Subaru." E.C. - Salt Lake City, Utah
"This is a great dealership!! Great customer service!!" M.W. - South Jordan, Utah
"Doug Murdock was an excellent salesman to work with. I can hardly call him a salesman...he was honest, low pressure, and straightforward. Definitely not the stereotypical car salesman. This was my first car purchase, and I felt comfortable immediately. He also developed a high degree of trust in both himself and Mark Miller Subaru. I'll be visiting Doug for my next car. Give this guy a raise!" C.H. - West Valley, Utah
"Very good dealership. Very satisfied with Mark Miller Subaru." C.M. - Hanna, UT
"My salesperson (Dawn Saak) was very nice and genuinely seemed to want to give me the car I wanted and make me happy, not just sell a car. She was very nice, friendly, and easy to deal with. This was the first car I have ever bought myself and I was not made to feel confused, she treated me like an adult. It was a great experience. My dad was with me and he agrees that the sales experience was the best of any car purchase he has ever been through. Thank you!!!" A.R. - Salt Lake City, Utah
"This dealership was the best experience I've ever had." C.K. - Laguna Beach, California
"Dave (Turcotte) was extremely helpful in buying my new vehicle. He was very friendly and I didn't feel rushed or pressured to make a quick decision. He was very thorough and made sure I understood everything. I felt very comfortable and he let me know that I could contact him at any time with any questions or problems. It was my first time buying a new car, and Dave made it a great experience! Thank you so much for the great service!" K.D. - Riverton, Utah
"Our sales person (Dawn) was amazing, she made us feel very comfortable during the whole experience. We did not feel pressured into anything and she was able to answer all our questions. She even followed up with us on items we were discussing and had not reached a conclusion on. Overall she made it a great experience. if we were to lease another car we would definitely go back to her." R.P. - Salt Lake City, UT
"Our salesman, Chet, was outstanding!!" M.O. - Vernal, Utah
"Consider my age and concern about everything. The salesman had the patience of "Job"" R.W. - Salt Lake City, Utah
"Dawn (salesperson) was very knowledgeable and answered all of our questions. I also enjoyed the fact that I never felt pressured or that someone was taking advantage of me. This is probably the best car buying experience I've had." G.N. - Salt Lake City, Utah