The Subaru Love Promise · Both Retailers

Built on love. Driven by trust.

Five principles guide everything at Mark Miller Subaru Midtown and Mark Miller Subaru South Towne — a negotiation-free, experience-driven way to own a Subaru.

What we stand for, at both stores

Midtown in Salt Lake City and South Towne in Sandy are two retailers with one shared promise. These are the principles our teams live by every day, whether you shop online, over the phone, or in person.

Principle One

Promise Price

Hassle-free Promise Pricing. No negotiation needed.

The price you see is the price you pay. Every advertised price on a new Subaru is an out-the-door number, taxes and fees included, with no hidden charges and nothing left to haggle over. Our sales teams are commission-free, so the person helping you is on your side.

Principle Two

Give Back

Over $3.71M donated to Utah charities since 2010.

Giving back is built into how we do business, from the causes we support across Utah to the everyday extras we hand our customers.

  • Guaranteed Trade Offer, honored for 7 days or 300 miles
  • Complimentary car wash and a free CARFAX report
  • Promise Points rewards on every visit

Principle Three

Love the Earth

An eco-friendly Subaru retailer, partially solar powered.

We run our buildings on partial solar power and keep waste out of the landfill wherever we can. It fits the cars we sell: 96% of Subaru vehicles built in the last 10 years are still on the road.

Principle Four

Home Away From Home

Recognized by Automotive News as a best place to work.

A team that feels at home takes better care of you. We are active in the community and keep the door open with comfortable spaces and a full-service cafe for anyone waiting on a Subaru.

Principle Five

Treat Everyone Like Family

Subaru Playland kids' areas and a VIP program for loyal owners.

Bring the whole family. Kids have Subaru Playland areas to enjoy while you shop, and after three purchases you join our VIP program — our way of saying thank you to the people who keep coming back.

The promises behind the principles

Real terms, shared by both retailers. No fine-print surprises.

$3.71M+

Donated to Utah charities since 2010

48 Hours

Money-back guarantee, within a 250-mile limit

7 Days

Guaranteed Trade Offer, up to 300 miles

1 yr / 12k

Complimentary maintenance on every purchase

$0

Commission on our sales team, ever

2018

Subaru Love Promise Retailer of the Year

2017

Registered Benefit Corporation since 2017

Free

CARFAX report on every vehicle

Promise Price applies to a new Subaru available in the same year, model, trim, color, and MSRP. 48-hour return within a 250-mile limit, excludes bronze-level vehicles. Guaranteed Trade Offer valid 7 days or 300 miles. See retailer for complete terms.

Two retailers, one promise

Whichever you visit, the five principles come with you. SamePromise Price, same negotiation-free experience.

Midtown

Mark Miller Subaru Midtown

3535 S State St, Salt Lake City, UT 84115

South Towne

Mark Miller Subaru South Towne

10920 S State St, Sandy, UT 84070

The Subaru Love Promise

Love is what makes a Subaru, a Subaru.

Nominate a cause, share your story, or just say hello. OurLove Promise starts with the people we serve.